Ever Needed a Metro Toilet Without a Ticket? Now You Can in Hefei!

Have you ever been rushing through Hefei’s metro, desperate for a restroom, only to realize you didn’t have a ticket? Well, good news: that struggle is officially over.

Hefei’s entire metro network—all 171 stations—is now offering free restroom access to anyone in need. No ticket purchase. No registration. Just a simple, convenient way to take care of business while on the go.

Here’s how it works:

Step 1: Flash to the Customer Service Center

Head straight to the station’s customer service center after passing security. Tell the staff you need to use the restroom, and they’ll hand you a convenience service card—your golden ticket to relief.

Step 2: Follow the Green Path

The card lets you enter the paid area via the green channel. Just follow the bright, clear restroom signs and you’ll find your destination in no time. Even if it’s your first time in the station, you won’t get lost.

Step 3: Return the Card

Once you’re done, return the service card to the customer center and you’re free to leave—no fuss, no fee.

A Few Friendly Reminders:

The service card is for restroom use only—it’s not a ticket for travel.

Always return the card to the customer center. Don’t try to push it through the gates.

So next time you’re near a Hefei metro station and nature calls, relax—you’ve got options.